Answer telephone and respond to the needs of the caller in a professional manner.

Scheduling Patients.

Take accurate messages and forward them to the recipient in a timely manner.

Register patients, verify insurance, and patient demographics.

Modifies patient account to reflect any changes in demographics or other patient account information.

Establish patient medical record when necessary.

Prepare encounter and attach it to the front of the medical record.

Inform medical personnel of patient’s arrival.

Assist with eligibility duties to ensure that reasonable efforts are made to secure payments from patients for amounts owed for services based on their established sliding fee discount in a manner that assures no patient will be denied services based on an inability to pay.

Prepares new patient packets and ensures mailed prior to scheduled appointment.

Demonstrating flexibility, enthusiasm and willingness to cooperate while working with others in assigned inter-professional care teams to support PCMH programmatic activities.

Participate in population management activities, as directed.

Assist the care team by helping to measure quality and identify, refine and implement practice improvements that support the medical home, and assist in performance evaluation and quality improvement.

Apply the principles of comprehensive, community-based, patient-centered, developmentally appropriate, and culturally and linguistically sensitive care.

Maintains professional courtesy at all times.

Performs all other related duties as assigned.

Perform eight-hour shifts Monday through Friday at office location