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SMS Terms and Conditions

Consent to Receive SMS Text Messages

We value your privacy and want to ensure that you are fully informed about the types of communications you may receive from us. By signing this consent form, you are agreeing to receive promotional information and updates from La Esperanza Clinic via SMS text messages to the phone number you have provided.

Types of Information You May Receive

  1. Appointment Reminders

  2. Clinic Information

Terms and Conditions

  1. Voluntary Consent: Your consent to receive SMS text messages is voluntary. You have the right to refuse and it will not affect your ability to obtain treatment or benefits.

  2. Message Frequency: You may receive periodic messages based on the information and promotions we believe are relevant to you. Message frequency may vary.

  3. Data Usage: Standard message and data rates may apply to any messages sent from us. Check with your mobile provider for details on your service plan.

  4. Opt-Out Option: You may opt-out of receiving SMS text messages at any time by replying “STOP” to any message you receive

  5. Privacy: We will protect your personal information in accordance with our Privacy Policy. Your phone number will not be shared with third parties for marketing purposes without your explicit consent.

  6. Help Option: You may reply “HELP” at any time for assistance regarding our text messages. This will provide you with additional information or support related to our SMS program.

We do not guarantee the successful delivery of text messages by your wireless provider. Messages sent by text may not be delivered if the mobile device is not in range of a transmission site, or if the network is down. Factors beyond the power of wireless carriers may get in the way of message delivery. This may include the terrain, how close you are to buildings, foliage, weather, and your equipment. We and your wireless provider will not be liable for losses or damages that come from:

  • a message not delivered, a message delivered late, or

  • a message that goes to the wrong number; or

  • inaccurate or incomplete content in a text message.

We are not liable for your use or reliance on the content of any text message.

Privacy and Security

Please update us right away if your mobile number changes. It is your responsibility to give a correct mobile number and to update any changes. If you don’t give us your new mobile number, we are not responsible for any text message sent to the wrong number. Read: Patient Privacy Policy


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